Advocate Panchanand Shaw represents victims and accused in cyber crime matters across India — bank account freezes, UPI and OTP fraud, digital arrest scams, sextortion, hacking and online defamation. Choose your city below; consultations are by phone or video.
Call +91-9007000603 WhatsAppEach city page explains where complaints are filed locally, which court hears the matter, the documents needed and the timelines involved. Start typing your city:
Financial cyber fraud is reported first on 1930 so the destination account can be flagged, then at cybercrime.gov.in. The complaint is routed to the state police cyber cell and, where an FIR is needed, to the police station with jurisdiction over the victim\'s address. If the police decline to register it, a judicial magistrate can direct registration under section 175(3) BNSS.
The applicable law is the IT Act 2000 read with the BNS 2023 and BNSS 2023 — identity theft and impersonation under sections 66C and 66D, cheating under section 318 BNS, stalking and harassment under section 78 BNS, and obscene publication under sections 67 and 67A of the IT Act.
Most cyber instructions fall into one of four groups, and the group decides the forum, the documents and the speed required. Naming the group correctly at the first call is what allows the immediate step to be taken the same day.
| Kind of matter | What the client wants | First step |
|---|---|---|
| Victim of financial fraud | Money back, and the destination account frozen | Report on 1930 and to the bank in writing the same day, before the trail goes cold |
| Victim of harassment or extortion | The conduct stopped, and the material taken down | Preserve the material with metadata, then a complaint and an interim application |
| Accused or notice-recipient | Avoid custody, and answer the allegation | A reply to the notice or a bail application, filed before the next date |
| Bank or platform dispute | A refund the institution has refused | A written escalation to the nodal officer, then the RBI Ombudsman route |
A single online fraud usually requires two proceedings running together. The criminal complaint is aimed at identifying and prosecuting the offender, and it is what allows a court to order the destination account frozen, the money released, or restitution made. The civil or consumer proceeding is aimed at the bank or the platform where the loss arose from a failure of their systems, an unauthorised transaction processed without proper authentication, or a refusal to honour the liability framework. Neither replaces the other: a criminal complaint cannot order the bank to refund, and a consumer complaint cannot freeze the offender's account.
A cyber offence can be investigated where the victim resides, where the offender resides, or where the device or server is located, which in practice means a victim can usually proceed in their own city. On the civil side the bank branch or the place where the account is maintained generally grounds jurisdiction. Where a platform or a foreign entity is involved, the terms of service are read, but a clause purporting to take an Indian consumer out of an Indian forum is generally not enforced against a consumer.
For a matter in any of the four groups, call the office or dial +91-9007000603. The first conversation is free, and urgent requests for a freeze are taken the same day.
Look for someone who handles cyber crime as a practice area rather than occasionally: IT Act and BNSS experience, a clear view on whether your matter is police, bank or civil, and a written engagement. Advocate Panchanand Shaw practices cyber crime, financial fraud and NRI law from Kolkata and appears before the Calcutta High Court and district courts.
Yes. Complaints are filed online, evidence moves digitally, and hearings in another state are handled through the local bar or by video where the court permits. Most matters never need you to travel.
Call 1930 immediately and report at cybercrime.gov.in, then inform your bank in writing. The freeze request raised in the first hours is what makes recovery possible.
The first conversation is free. Fees are quoted after the facts are reviewed, based on the forum and the work involved.
Tell me what happened and I will tell you what to file, where, and by when. First conversation is free.
Call +91-9007000603 WhatsApp